St. Lawrence postal customers voice concerns

Posted October 31, 2012 at 8:00 am


St. Lawrence residents had a chance to meet with US Post Office officials on Thursday, Oct. 25. The meeting was moved to the St. Lawrence City Hall due to 25 people in attendance. Paul Turnbull was the official from the postal service that was in charge of the meeting. The USPS sent out 214 surveys to the homes that receive mail in the 57373 district, of those 74 were returned. Seventy-eight percent of the surveys returned stated that they wanted the post office to stay open, so that is what will happen for now.

St Lawrence Post office meeting.jpg

The surveys were nearly split in half regarding to what hours the post office will be open. The two options are 8 a.m. to noon or 1 pm to 5 p.m. If the post office decides to have the hours of operation to be 1 to 5p.m., then the rural mail delivery person would have to sort the mail at the Miller Post Office. This would cause a change in the start point of her route and slightly change the time some customers would receive their mail. It would also change the time post office box customers would get their mail to approximately 1:30 p.m.

A final decision on the hours of operation will be posted in the St. Lawrence Post Office by Thursday, Nov 1.

It was questioned, if the hours were 8a.m. to noon, would the Miller Post Office then stay open until 5 p.m. for those who need postal services after 4 pm. It was explained that they are not, at this time, planning to change any current operations at the Miller Post Office.

One person asked if they could put postal supplies at Tucker’s SuperValu in Miller. This is not a possibility because Tucker’s is not within the city limits of St. Lawrence. The village post office option was not chosen by any of the surveys returned. This option is when a current business in the community puts the post office boxes in their business and takes on the responsibility of the mail delivery and selling stamps, etc.

It was also explained that if a person puts a mail receptacle on the current route (i.e. Highway 14) of the rural mail deliverer, they can get their mail delivered to this box instead of having a post office box.

Turnbull suggested that post office customers become more familiar with USPS.com and use it to do those transactions they currently go to their local post office for. Turnbull also stated that the USPS website is a very user friendly website.

Janet Kittelson | The Miller Press

Postal patrons listen to Postal Service official Paul Turnbull at Thursday’s meeting.

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